For 21+ Only

Ensure responsible gaming at 499net

499net believes gaming should be a source of enjoyment, not anxiety. Use deposit limits, self-exclusion, and time-out tools to keep yourself protected.

Why is responsible gaming important?

Online gaming and betting is a popular form of entertainment for millions of people. But when play goes out of control, it can cause financial and mental harm. 499net believes that the safety of every player is our highest priority.

Our platform offers various responsible gaming tools and measures that help you stay in full control of your play. From setting deposit limits to complete self-exclusion — we are always by your side.

Only those aged 21 or above may open an account and play on 499net. We follow a strict age verification process to protect minors from gaming.

Warning Signs

  • Betting more money than you can afford
  • Playing more to recover losses
  • Neglecting family and work
  • Lying about how much you play
  • Being unable to stop playing
  • Feeling stress or anxiety

If you notice any of these signs in yourself, contact our support team immediately.

Our Protection Tools

499net provides the following tools to keep your gaming safe and in control.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately, but to raise it you must wait at least 7 days.

Self-Exclusion

You can close your account for a set period (from 30 days to permanently). During this time you will not receive promotional emails either.

Time-Out

Take a break from 24 hours up to 6 weeks. You will not be able to log in to your account while the time-out is active.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, a reminder will appear and your account will be logged out automatically.

Loss Limit

Set a maximum daily or weekly loss amount. Once the limit is reached, no more bets can be placed for that day.

Age Verification

499net strictly verifies the 21+ age requirement. No minor will be able to access our platform.

Safe Gaming Guidelines

Do

  • Play for entertainment, not as a source of income
  • Set a budget before you play and stick to it
  • Take regular breaks and make time for other activities
  • Only bet money you can afford to lose
  • Spend time with family and friends
  • Seek help right away if you feel something is wrong

Don't

  • Do not play with money meant for bills, rent, or household expenses
  • Do not play when you are stressed or feeling low
  • Do not place bigger bets to try to recover losses
  • Do not play with borrowed money or by taking loans
  • Do not try to handle it alone if you lose control of your gaming
  • Do not play under the influence of alcohol or substances

21+ Age Verification Process

499net strictly ensures that only those aged 21 or above can create an account and play on our platform. At registration we verify information from your national ID card or birth registration certificate.

If there are minors or other familiar persons in your home, keep your account secure. Do not leave your account unattended after logging in.

For 21+ Only Secure Verification Process

Steps to Protect Minors

  • Never share your account password with anyone
  • Always log out after use
  • Do not stay logged in on devices used by children
  • Enable parental controls on your device
  • Educate your children about the risks of online gaming

Assess Yourself

The questions below will help you reflect on your gaming habits. Answer honestly.

Are you spending more time or money on gaming than the budget you set?
Are you spending more time gaming instead of being with work, family, or friends?
Have you tried to stop playing but failed?
Are you hoping to win through gaming to solve financial problems?
Are you having arguments with family or friends over gaming?
Do you feel restless or anxious when you cannot play?

If the answer to any of the above questions is "yes", contact us through our 24/7 live chat support or send an email to [email protected].

Safe Deposit and Withdrawal Limits

Minimum Deposit

৳200

Per method

Minimum Withdrawal

৳1,000

Per request

Withdrawal time

15 min – 2 hrs

Usually within this time

Payment Method

bKash • Nagad
Rocket • Bank Transfer

For your own safety, set a personal daily or weekly deposit limit. This limit can be easily activated through our support.

Reach Out for Help

Do not fight alone if you run into gaming problems. The 499net team is always by your side.

24/7 Live Chat Support

Talk to our support team in Bangla at any time. Use live chat to activate deposit limits, self-exclusion, or a time-out. Our team is ready to serve you 24 hours a day, 7 days a week.

Email Support

Email [email protected] to share details about your gaming concern — our responsible gaming specialist team will assess your situation and give you the best guidance.

Enjoy 499net Safely

Play responsibly and have fun. Read the FAQ to learn more or head to cricket and slots games.

Read FAQ 499net Casino Cricket Betting Slots Games Back to Home

Frequently Asked Questions

Find answers to your questions about responsible gaming here.

Contact our 24/7 live chat support or email [email protected]. Our team will immediately activate a daily, weekly, or monthly deposit limit based on your request. Once a limit is lowered it takes effect immediately, but to raise it you must wait at least 7 days.

Your account will be completely inactive during self-exclusion. You will not be able to log in, place any bets, or receive any promotional emails. Your balance will be kept safe and can be withdrawn once the period ends. For permanent self-exclusion, a special verification process must be completed before the account can be reactivated.

A time-out is a temporary break — from 24 hours up to 6 weeks. It is suitable for short-term issues. Self-exclusion is a longer-term solution — your account can be closed for anywhere from 30 days to permanently. Self-exclusion is more effective for serious problems.

Change your password immediately and let our support team know. If a minor has been using your account, we will help cancel those transactions. Always keep a password lock and screen lock active on your device.

Contact our support team first — we can point you in the right direction. You should also speak with a mental health professional or counsellor. Reaching out to family and trusted friends for support is equally important. Remember, asking for help is not a sign of weakness — it is a sign of courage.

No. Only those aged 21 or above may create an account and play on 499net. Age verification is mandatory at registration. If a minor attempts to register, their account will be cancelled immediately and no transactions will be processed.